1. The following are basic rules that should guide a supervisor in defining and setting goals EXCEPT FOR:

   		identify an employee's key job tasks.
   		establish specific and challenging goals for each task.
   		establish specific deadlines for each goal.
   		permit frivolous thinking.
   		build in feedback mechanisms to assess goal progress.

1 points

QUESTION 13

1. Productivity, quality, and employee motivation can be increased by the following EXCEPT FOR:

   		giving employees a variety of activities.
   		allowing them to do a complete piece of work.
   		putting them together into teams.
   		dividing work into specific, repetitive tasks.

1 points

QUESTION 14

1. Previously organizations were highly complex and formalized in a centralized fashion; today more organizations are designing a:

   		bureaucratic organization.
   		chain of command.
   		scalar chain.
   		massive, multi-leveled structure.
   		simple structure.

1 points

QUESTION 15

1. A bar graph with time on the horizontal axis and activities to be scheduled on the vertical axis is a:

   		PERT diagram.
   		flow chart.
   		quality control checkpoint.
   		Gantt chart.
   		graphic analysis.

1 points

QUESTION 16

1. The number of employees a supervisor can efficiently and effectively direct is called:

   		span of control.
   		re-engineering of work.
   		total quality management.
   		division of work.
   		work simplification.

1 points

QUESTION 17

1. Tactical planning for management is defined as:

   		specific details on how overall goals are to be achieved.
   		broad details on specific goals to be achieved.
   		procedures for broad applications for line managers.
   		specific applications or rules for plant operations.
   		specific policies for the overall operation of the firm.