The following data is available about the customers desires for a product and the product specifications to
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Question:
The following data is available about the customers’ desires for a product and the product specifications to meet the customers’ desires, which are:
Product Specifications _______________________ Client's requirements | Electric Power Requirements | automatic components | automatic focus | automatic display | automatic stirring | design | rank of importance to the customer |
lightweight | 1 | 4 | 2 | 3 | |||
Ease of use | 2 | 3 | 2 | 2 | 4 | 3 | |
Reliability | 3 | 4 | 4 | 3 | 5 | ||
Ease of installation | 3 | 2 | |||||
No double display | 5 | 4 | |||||
Rank of importance to the organization |
Required:
A- Calculate the rank of importance to the organization?
B- Ranking the priority of the organization, giving justifications?
Related Book For
Quality Inspired Management The Key to Sustainability
ISBN: 978-0131197565
1st edition
Authors: Harold Aikens
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