Question: The following quality tool helps visualize multiple root causes, representing a cause-and-effect diagram.Question 1 options:A) Fishbone diagramB) Five whysC) Flow chartD) Pareto chart

The following quality tool helps visualize multiple root causes, representing a cause-and-effect diagram.Question 1 options:A) Fishbone diagramB) Five whysC) Flow chartD) Pareto chart

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Th ey might question my complaint, and I would need to defend myself.

Most of the time they get it right. It was just this one situation they messed up.

What systems are in place to capture customer complaints that staff hear? What are all the different methods you have in place to gather customer feedback?