1. The following text describe problem situations. Read the text and note down the problem signaling words and expressions. (5 points)

Zinns Burgers and Pizza

Zinns Burgers and Pizza is a medium-sized chain of fast-food restaurants. In recent years, many of Zinns restaurants have begun to struggle. The dcor and furniture look tired. Cooking equipment is old, the menus require updating and staff problems are common. As with all fast-food businesses, the chains sales have been threatened by the recent trend towards healthy eating and concerns over the environmental impact of the fast-food sector, although the recent recession has boosted sales slightly as customers look for cheap opportunities to eat out. The night managers do not receive any formal training for this role and receive only a small bonus on top of their hourly pay rate.