Question: The four main elements in the customer relationship process used by salespeople to build long - term relationships are excellent service, a presentation of product

The four main elements in the customer relationship process used by salespeople to build long-term relationships are excellent service, a presentation of product benefits, a willingness to constantly analyze customer needs, and:
outlining features.
accepting rejection.
expressing optimism.
gaining commitment.
showing persistence.
 The four main elements in the customer relationship process used by

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