The fundamental planning tool used to implement quality function deployment (OFD) is the Select one: a. Voice of the customer b. None of the options are correct c. Deployment d. Market and competitive evaluation rating matrix Which of the following is an important component of reliability? Select one: a. Probability O b. All of the options are correct O c. Time O d. Performance If the variation of an item from the nominal is small, the product is considered Select one: O a. The variation from the nominal is always small, and therefore has no impact on a product b. Reduces selling price c. Poorer quality d. Higher quality A drug company has low inventory and high process efficiency. Their products have long product cycles. What kind of focus is appropriate for their supply chain? Select one: a. Efficiency b. Profit maximization and complexity c. Distribution d. Information-based Which of the following statements is true of setup time (capacity planning)? Select one: O a. Setup time does not depend on the order size b. Setup time is irrelevant when an organization achieves economies-of-scale c. Setup time is not a relevant consideration within capacity planning Od. Setup time is the same for manufacturing and service providing applications