Question: The Goff article points out that quality indicators can provide evidence that certain aspects of project quality are in place early in a project, when

The Goff article points out that quality indicators can provide evidence that certain aspects of project quality are in place early in a project, when hard measures like defect counts may not be available. Which of the following is/are examples of the indicators he discusses? Status of improvement initiatives SIPOC Learnings from process mapping initiatives Technical quality (e.g. Six Sigma measures) Engagement measures (e.g. customer satisfaction surveys)

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