Question: The Goff article points out that quality indicators can provide evidence that certain aspects of project quality are in place early in a project, when

The Goff article points out that quality indicators can provide evidence that certain aspects of project quality are in place early in a project, when hard measures like defect counts may not be available. Which of the following is/are examples of the indicators he discusses? Learnings from process mapping initiatives Status of improvement initiatives Engagement measures (e.g. customer satisfaction surveys) SIPOC Technical quality (e.g. Six Sigma measures)

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