The GROW model is a simple method for goal setting and problem solving. 360-degree feedback provides an individual with a broad assessment of their performance based on the view of those who have a stake in their performance, such as supervisor/boss, reporting staff members, co-workers, customers, suppliers, etc. Most 360-degree feedback tools are also responded to by each individual in a self-assessment. How they assess themselves can be easily compared with those providing the feedback, using a scoring method of, for example. 1-10. Therefore, this feedback allows each individual to understand how his or her effectiveness as a leader, co-worker, staff member or supplier/customer is viewed by others. Such insight is often useful for training & development purposes. Exercise 1: GOAL What do you want to achieve? What will be happening when you have succeeded? What aspect of this is most important to you? GOALS can be SMART (Specific, Measurable, Achievable, Realistic, Time bound) REALITY What is happening at the moment? What stops you from moving on? What have you tried? What happened? What have you learned? You have been asked to review the performance of your leader as a manager. Please fill the 360 degree review questionnaire, then analyze and comment on the results. You have received the negative results of a 360 degree review feedback from majority of your employees for your evaluation as the leader on a project. What will be you strategy to address this negative feedback and improve yourself as a leader? OPTIONS What could you do? What else could you do? What else? What are the advantages/ disadvantages of each option? What would you do if you: had more time? Use the MIRACLE question (you wake up and discover that all the barriers have been removed!) WILL What will you do? What will be the first step? By when? When precisely are you going to start and finish each step? What support do you need and from whom? MANAGEMENT Rate this persons performance as a manager Diagram 1 - GROW Model Team Building How effective is this person at building and managing teams? Scenario: For code Coaching Is this person good at coaching team members? (10 marks) You have been enrolled into an Employee Coaching Workshop by your Department Manager. The Training & Development Department will be helping to facilitate this course. 1) Using the GROW Model as shown above. determine a sample pathway for your own coaching as you see it suitable for your needs. 2) Answer the sample questions given in the framework above for clarity. Freda Done Delegating Is this person effective at delegating work when it makes sense? Motivating Does this person effectively inspire and motivate people on their team