The Hershey Chocolate Company: Has there been a recent social media outburst based on poor customer experience?
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Question:
The Hershey Chocolate Company:
- Has there been a recent social media outburst based on poor customer experience? What does Google Reviews say about them?
- Does the company publicly discuss or present CX information such as reviews or NPS scores?
Related Book For
International Marketing And Export Management
ISBN: 9781292016924
8th Edition
Authors: Gerald Albaum , Alexander Josiassen , Edwin Duerr
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