The human relations model $(1930-1960)$

During this era, it was assumed that workers want to be useful, important and involved,

and want to be recognised as individuals. These factors were regarded as being more

important than money.

$1\mathrm{.}3$ Management is a process whereby people in leading positions use human and

other resources as efficiently as possible to provide certain products and$/$or

services, with the aim of fulfilling needs and achieving the enterprise's goals"

$($Marx$,1984$:$160-161).$ Illustrate by means of drawing, the model depicting the

management process.