The manager at HEB has an issue with shrink. Shrink is loss of product through various...
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The manager at HEB has an issue with "shrink". Shrink is loss of product through various means including obsolescence and spoilage, pilfering, and simply misplacement. The manager would like to deal with the misplacement issue first. She has called on you to provide a needs analysis of this issue. a. Develop a fishbone diagram of this issue b. Identify a set of customer requirements from the manager's point of view c. Generate a comprehensive set of engineering characteristics to address this issue The manager at HEB has an issue with "shrink". Shrink is loss of product through various means including obsolescence and spoilage, pilfering, and simply misplacement. The manager would like to deal with the misplacement issue first. She has called on you to provide a needs analysis of this issue. a. Develop a fishbone diagram of this issue b. Identify a set of customer requirements from the manager's point of view c. Generate a comprehensive set of engineering characteristics to address this issue
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