Question: The material this week describes the many ways by which eComm businesses frequently measure their relative successes and failures. In particular, KPIs key performance indicators
The material this week describes the many ways by which eComm businesses frequently measure their relative successes and failures.
In particular, KPIskey performance indicatorsare so numerous that an eComm business might seem like the Next Big Thing by one metric, or an utter flop by another.
I would like for you, in this post, to consider two particular types of KPIsthose that measure traffic, and those that measure sales. You may select any eComm business you like as a referent, or you may default to Amazon or one of its vendors whichever you prefer.
In your brief post sentences please respond to these prompts:
In terms of the DACRA categories of KPIs, which are most related with traffic metrics, and which are most related to sales?
In your view, what is an optimal KPI for eComm traffic AND an optimal KPI for sales, and what makes them so When might these metrics conflict? In other words, when might an eComm business realize high traffic but relatively low sales, or seemingly low traffic but comparably high sales?
What KPIs might Amazon prioritize that an independent eComm entrepreneur using Shopify would not care about?
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