1. The methodology for creating the critical path requires two key steps. Choose the BEST answer:

Select one:

a. Validate estimates from beginning to end of the project network schedule

b. Confirm float and slack

c. Conduct forward and backward pass

d. Perform activity duration estimates from beginning to end of the project network schedule

2. This is a common cause of interpersonal conflict where team members communicate in ambiguous ways that lead to differences in interpretation.

Select one:

a. Faulty attributions

b. Faulty communication

c. Differentiation

d. Uncertainty

3. This is a method of resolving conflict where the project manager takes a direct interest in the conflict and seeks to find a solution. The project manager may employ diffusion or confrontation tactics in negotiating a solution.

Select one:

a. Arbitration

b. Negotiation

c. Mediation

d. Control

4. This is a method to shrink or reduce the critical path and is most useful for overlapping sequential activities. Rather than having several serial tasks, this method also identifies sub-points within the activities where team members may be able to work concurrently.

Select one:

a. Critical path optimization

b. Laddering

c. Compression

d. Hammocking

5. This is a technique that enables you to re-draw the activity network to sequence project sub-tasks more closely, so the overall network sequence is more efficient.

Select one:

a. Network diagramming

b. Float estimation

c. Laddering

d. Hammocking