Question: The Money Pit Mortgage Company is interested in monitoring the performance of the mortgage process. Fifton samples of five completed mortgage transactions each were taken

The Money Pit Mortgage Company is interested in
The Money Pit Mortgage Company is interested in
The Money Pit Mortgage Company is interested in monitoring the performance of the mortgage process. Fifton samples of five completed mortgage transactions each were taken during a period when the process was believed to be in control. The times to complete the transactions were measured. The Money Pit Mortgage Company made some changes to the process and undertook a process capability study. The following data were obtained for 15 samples of size 5. Based on the individual observations, management estimated the process standard deviation to be 463 (days) for use in the process capability analynis. The lower and upper specification limits (in days) for the mortgage process times were 10 and 23. Sample 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Mean 15 11 19 16 14 20 16 12 18 17 12 Range 7 8 6 12 10 13 19 13 17 9 19 3 11 2 9 7 4 B 9 a. Calculate the process capability index and the process capability ratio values The process capability index Cpk - 0.42 (Enter your response rounded to three decimal places) Inco The process capability ratio - 0.467. (Enter your response rounded to three decimal places.) . Suppose management would be happy with three-sigma performance. What conclusions is management rely to draw from the capability analysis? Sincep 15 the critical value, the process capable at the three-sigma level less than equal to greater than The Money Pit Mortgage Company is interested in monitoring the performance of the mortgage process. Fifteen samples of five completed mortgage transactions ach were taken during a period when the process was believed to be in control. The times to complete the transactions were measured The Money Pit Mortgage Company made some changes to the process and undertook a process capability study. The following data were obtained for 15 samples of size 5. Based on the individual observations, management estimated the proces standard deviation to be 4.63 (days) for use in the process capability anwysis. The lower and upper specification limita (in days) for the mortgage process times were 10 and 23 Sample 1 2 3 4 5 6 7 8 11 13 Mean 15 11 19 16 14 20 19 19 12 17 12 Range 7 11 2 6 13 12 4 12 14 15 9 16 13 10 17 9 18 10 8 a. Calculate the process capability index and the process capability ratio values. The process capability Index Cok - 0.42 (Enter your response rounded to three decimal places) The process capability ratio cp = 0.467 (Enter your rosponse rounded to three decimal places) b. Suppose management would be happy with three-sigma performance. What conclusions is management likely to draw from the capability analysis? the critical value, the process capable at the three-sigma level Since Cipkis is is not

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!