Question: The Northshore Bank is working to develop an efficient work schedule for full - time and part - time tellers. The schedule must provide for
The Northshore Bank is working to develop an efficient work schedule for fulltime and parttime tellers. The schedule must provide for efficient operation of the bank including adequate customer service, employee breaks, and so on On Fridays the bank is open from : am to : pm The number of tellers necessary to provide adequate customer service during each hour of operation is summarized here.
Time Number of Tellers Time Number of Tellers
: am: am: pm: pm
: am: am: pm: pm
: amNoon: pm: pm
Noon: pm: pm: pm
: pm: pm: pm: pm
Each fulltime employee starts on the hour and works a hour shift, followed by hour for lunch and then a hour shift. Parttime employees work one hour shift beginning on the hour. Considering salary and fringe benefits, fulltime employees cost the bank $ per hour $ a day and parttime employees cost the bank $ per hour $ per day
Formulate an integer programming model that can be used to develop a schedule that willsatisfy customer service needs at a minimum employee cost. Hint: Let xi number of fulltime employees coming on duty at the beginning of hour i and yi number of parttime employees coming on duty at the beginning of hour i
Solve the LP Relaxation of your model in part a
Solve for the optimal schedule of tellers. Comment on the solution.
After reviewing the solution to part c the bank manager realized that some additionalrequirements must be specified. Specifically, she wants to ensure that one fulltime employee is on duty at all times and that there is a staff of at least five fulltime employees. Revise your model to incorporate these additional requirements and solve for the optimal solution.
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