The number of calls received by a call center follows a Poisson distribution with a mean of
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The number of calls received by a call center follows a Poisson distribution with a mean of 15 calls per hour. Suppose the call center operates 24 hours a day. Find the probability that during a 24-hour period, the call center receives fewer than 350 calls.
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Introduction to Management Science A Modeling and Cases Studies Approach with Spreadsheets
ISBN: 978-0078024061
5th edition
Authors: Frederick S. Hillier, Mark S. Hillier
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