The _ perceptual error represents the tendency to evaluate people only based on observed behavior performance. contrast effects regency effects Leniency halo Why (or how) do stereotypes persist? Please select the best answer. stereotypes are publicly accepted People like to discuss bad things about other people. Because of selective perception. People pay more attention to negative aspects than positive ones. Stereotypes increase the amount of high-quality mixed-group contact. Which behavior would help managers create the Pygmalion effect? Introduce new employees as if they have outstanding potential. Recognize only a few selected individuals among those who have the potential to increase their performance. Set moderate performance goals. Help only the employees advance through the organization. Positively reinforce employees, even if they do the job only moderately well. Chris succeeded in writing a quarterly report on time, nbut failed to finish a computer program. If Chris exhibits the self-serving bias, he will attribute the quarterly report to _ and the computer program to _.his hard work; his lack of ability good luck; bad luck; his ability; his lack of effort a good boss; task difficulty his hard work; task difficulty Based on research on the big Five personality dimensions, which of the following os true? Openness to experience has the strongest positive correlation with job and training performance. Agreeableness was a stronger predictor of job performance across all professions than was extraversion. Among the big five, Conscientiousness was the strongest predictor of job performance for managers and sales people, emotional stability was associated with job success. _ represent global beliefs that influence behavior across all situations, while _ relate only to behavior directed toward specific objects, persons, or situations. Attitudes; values Cognitions; intentions Abilities; skills Values; attitudes According to Vroom's expectancy theory, creating and implementing objective and effective performance appraisal increase employee's _ perceptions. negative inequity valence instrumentality positive inequity expectancy