Question: The post office uses a multiple channel queue, where customers wait in a single line for the first available window. If the average service time
The post office uses a multiple channel queue, where customers wait in a single line for the first available window. If the average service time is 1.5 minutes and the arrival rate is 6 customers every five minutes, using the Queuing.xlsx calculator tool, find, when two service windows are open,
| a. | the probability both windows are idle. |
| b. | the average number of customers waiting in line. |
| c. | the average time a customer is in line. |
| d. | the average time a customer is in the post office. |
PLEASE ANSWER THE QUESTION IN A WAY THATS UNDERSTANDABLE ! WILL GIVE IT A THUMBS UP
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