the problem- Amazon's warehouse operations could be improved is in the picking process. The picking process is the process of selecting items from shelves and placing them in bins for shipping.

solution- Phase 1: Implement robotic pickers for large and irregularly shaped items. This would automate the picking process for these items, freeing up human workers to focus on smaller, more easily handled items.

Phase 2: Optimize the existing manual picking process with better technology and training. This could involve using augmented reality headsets to guide workers through the picking process, as well as providing more training on efficient picking techniques.

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