The problem, Im afraid, may just be her age, Lisa Oliver, the executive housekeeper, said to Ashley Austin, the hotels general manager.

What do you mean? asked Ashley.

Well, Paula Cooper has worked as a housekeeper in this hotel for more than twenty$-$five years and has always done an excellent job. Recently, she has had trouble cleaning her rooms in the time allowed. Some room attendants are complaining because, after they finish their own rooms, they must help Paula. They think its unfair to make them do her job.

She tries hard, continued Lisa, but as you know, room cleaning is a tough, physically demanding job. With our chains new bedding standards, even lots of the younger room attendants are challenged. In Paulas case, she knows what to do$,$ but she cannot do it as fast as she used to$.$ The room inspectors find her work acceptable; its the quantity that is the problem. She almost never meets the $30-$minute$-$per$-$room standard anymore. I just wonder how long we can keep her.

Questions:

$1.$ Is the fact that Paula now works slower than her peers inherently unfair to the other employees? Explain your position.

$2.$ Assume you are the hotels general manager. Do you believe your executive housekeeper is evaluating Paulas work performance any differently than that of other room attendants based on her age? Why or why not

$3.$ Assume you operate a business in which there are some jobs that most younger workers can do more easily than older workers. Should your employee compensation programs reflect such differences? Would such an approach be fair? Explain.