The process for assembling electric bikes (e-bikes) at Electrified e-Bikes is as follows. The Sales Department sends a paper copy of the Sales Order to the Assembly Department. The Assembly Department reviews the Sales Order and creates a Build Sheet. The Build Sheet lists all the parts that are needed to assemble the e-bike. A paper copy of the Build Sheet is sent to the Inventory Department. The inventory Department checks to see if all the parts needed to assemble the e-bike are in inventory. If all the parts are in inventory: The Inventory Department will approve the build. They will then at the same time: (1) send the Build Sheet to the Assembly Department to assemble the e-bike, and (2) update the Inventory Information System. Once the Build Sheet has been sent to the Assembly Department, the Inventory Department will notify the Sales Department that the e-bike assembly has started. If any of the parts are not in inventory: The Inventory Department will not approve the build. The Inventory Department will order the missing parts and then update the Inventory Information System. The Inventory Department will then notify the Sales Department of the delay.

Question 1: "Draw" the process map for the above case.

Question 2: Identify two issues related to inefficiencies, internal controls, and/or manual intervention with the “as is” process map. Describe how these issues could be addressed in a “to be” process map.

Question 3: "Draw" a new process map (i.e., “to be” map) for the above case that addresses the two issues identified in Part 2.