Question: The process including 7 tasks in an order fulfillment center is shown in the diagram below. The Unit Load of tasks conducted by each resource

  1. The process including 7 tasks in an order fulfillment center is shown in the diagram below. The Unit Load of tasks conducted by each resource pool is provided in the table below. Calculate the effective capacity of each resource pool by filling in the blank column (if needed, dont forget to convert the units) (6 points)

The process including 7 tasks in an order fulfillment center is shown

Resource Pool

Unit Load

(minutes per order)

Number of Units in

the Resource Pool

Effective Capacity of a Resource Pool

(orders per hour)

Resource Pool 1 15 2
Resource Pool 2 20 3
Resource Pool 3 12 2

  1. What is the process effective capacity (2 points)

  1. Is there any bottleneck in this process? If yes, which resource pool is it? (explain why you chose this resource pool as the bottleneck) (2 points)

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