The project planning and risk analysis for your project was conducted in the previous assignment, and you can now turn your attention to the systems analysis phase. The systems analysis phase is intended to establish the requirements for the project, and this phase will serve as the foundation for design decisions and will ensure that key aspects of the development process (i.e., design, coding, and testing) will be properly supported.

For this week, you will continue your work on the Software Design Document with a review and evaluation of systems analysis strategies that should be used in the selection of a design for your project. You will also provide a thorough description of the techniques that will be used to elicit system requirements.

The deliverables are as follows:

• Systems Analysis
  • Strategies
    • Provide a description of the systems analysis strategies that should be used in the selection of a design for your project.
    • Your review should include at least 2 different strategies.
    • Include an analysis of the pros and cons of each strategy and a selection of the best strategy for your project, including justification of your selection.
  • Requirements elicitation
    • Determine the techniques that you will use to elicit the requirements for your project.
    • Discuss how the requirements will be documented.
  • Company info: HREpic is a mid-sized healthcare provider network operating across three states (NY, NJ, and PA) with over 15 outpatient clinics, a centralized hospital, and a growing telehealth department. The organization employs over 1,200 staff including doctors, nurses, admin staff, and IT professionals. Is looking to develop a web based Patient Appointment and Communication System (PACS) to handle online appointment bookings, secure messaging between patients and providers, reminders, and visit summaries. It will interface with an existing Electronic Health Record (EHR) system. A relational database will store patient profiles, appointment logs, and communications securely. uses manual scheduling and telephone-based systems that lead to long patient wait times, missed appointments, and poor communication. The new system will automate processes and improve efficiency, communication, and data security.
  • Issues: High staff workload due to manual bookings
  • Over 20% of appointments missed monthly
  • No record of prior communication threads between patients and doctors
  • Administrative errors in patient records