Question: The purchase patterns for two brands of toothpaste can be expressed as a Markov process with the following transition probabilities: To From Special B MDA

The purchase patterns for two brands of

The purchase patterns for two brands of toothpaste can be expressed as a Markov process with the following transition probabilities: To From Special B MDA Special B 0.92 0.08 MDA 0.02 0.98 (a) which brand appears to have the most loyal customers? Explain. ---Select-- has the most loyal customers because % stay with them and only % switch to the other brand, as opposed to ---Select--- where only % stay with them and % switch. (b) What are the projected market shares for the two brands? T = Special B MDA TT 2 =

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