Question: The quality function deployment ( QFD ) , also known as the House of Quality, is an approach to guide the design, creation, and marketing

The quality function deployment

(

QFD

),

also known as the House of Quality, is an approach to guide the design, creation, and marketing of goods and services by integrating the voice of the customer into all decisions. The center portion

(

the middle level

)

of the House of Quality refers to

Question

15

options:

technical features.

technical feature priorities.

competitive evaluation.

interrelationships.

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