Question: The Quality Manager in ABC Fiber Optic Engineering Sdn Bhd decided to implement TQM. Define TQM and list the reason taken by companies to implement

The Quality Manager in ABC Fiber Optic Engineering Sdn Bhd decided to implement TQM. Define TQM and list the reason taken by companies to implement TQM? Besides that discuss the factors that contribute to the pitfall of TQM implementation?

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