Question: The reason _____ present a problem is that the situations we face as managers are seldom clear cut with an obvious answer as to what

The reason _____ present a problem is that the situations we face as managers are seldom clear cut with an obvious answer as to what is best for everyone concerned.

		ethics
		opinions
		personal views
		employees

Shawna is a good manager. She routinely reminds her employees of the companys priorities, provides them with specific goals, and shows them exactly how to focus their energies in ways that will contribute to accomplishing the goals and priorities. Shawna excels at exhibiting:

		clarity
		disrespect
		empathy
		commitment

Why is it important to build consensus in the early stage of the problem-solving process?

		legal reasons
		to get everyone on the same page
		some people feel resistance to a new way of doing things
		authorization

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