Question: The service blueprint makes a distinction between a . low and high value - added aspects of the service. b . standardized elements of the

The service blueprint makes a distinction between
a. low and high value-added aspects of the service.
b. standardized elements of the service and those distinctive customized aspects of the service.
c. those parts of the service performed before payment from those performed after payment.
d. high and low customer contact aspects of the service.
e. customers desiring good service and customers unconcerned with service quality.
The service blueprint makes a distinction between a. low and high

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