The simulation is divided into four challenges illustrating 1) how to calculate control limits, 2) how to use control limits in real time to maintain control of a process, 3) how to analyze control charts post hoc to determine whether or not a process is capable, and 4) how to make managerial investments in order to minimize the total cost of quality.

Discussion questions of Quality Analytics Simulation in management :

1. For Challenge 2, how did you know when to stop the process and make adjustments? How did you determine whether it was better to make a machine recalibration or a labor substitution? Can a process be adjusted too frequently? What are the implications of doing this?

2. What does it mean when the control limits fall within the specification limits? Is this a good situation or a bad situation?

3. What does Six Sigma mean, in the context of control limits and specification limits?