The student will choose a conflict situation from a selection provided to them in class. Then, using the 'Collaborative Conflict Resolution' strategies learned in class, write a report on the most appropriate way of resolving their chosen situation. The student will also address how the conflict could be avoided in their future work with children and their families.

Choose a conflict scenario from the selection provided to you by your instructor.

Use the 'Collaborative Conflict Resolution' information given to you in class to decide on the most appropriate way to handle that particular conflict.

Include in your report the following information:

Who are the people involved in the conflict

What would be the best approach to address the conflict $($eg: what time, place, etc. would be most suitable$)$

How would the resolution process begin? $($eg: who should approach whom and what would be an appropriate way to initiate the discussion $/$ topic$)$

Consider two possible responses from the respondent $-$ how would you handle each $($eg: what would you say and do in each situation?$)$

What type of 'action plan' would be appropriate considering the situation

How could you ensure there is follow through with the agreed on 'action plan'

What kinds of communication skills would you need to remember in order to make the resolution process as productive and positive as possible

Summarize your report by adding how you feel this conflict could be avoided in the future and how understanding this may help you in your work in the future.