The subject case "APC Europe $-$ Case $13-1"$ can be found in your text on page $390$ at the end of chapter $13-$ A copy of the case is also provided below.

CASE ANALYSIS Questions:

Assume you are in the position of Maggie Agnelli:

$1.$ How would you assess$/$evaluate APC's supplier evaluation program

a$.$ Does APC's supplier evaluation scheme make sense?

For example...

i$)$ Are the measures and weights used, measuring what really should be

measured? $-$ to get the right long term performance from suppliers?

ii$)$ How about the logic in the calculations themselves?

iii$)$ Level of detail for each measure?

iv$)$ Do you agree with the categories and the comparative weights?

v$)$ Other observations?

b$.$ Should the same evaluation scheme apply to all suppliers?

i$)$ Why or why not $($based on Branco's performance results and$)$

considering all types of suppliers?

$2.$ How would you assess$/$evaluate Branco and what action would you take and why?

$3.$ Why would a supplier start to slip on its ratings?

$4.$ What incentives are there for a supplier to conform?

$5.$ In a single source situation, what can a purchaser do to maintain supplier

performance?