The supply chain manager has developed a supplier relationship management program that operates at multiple levels. One
Question:
The supply chain manager has developed a supplier relationship management program that operates at multiple levels. One level is supplier certification. Given the following data from their SCM answer the questions that follow:
SUPPLIER RATINGS | SUPPLIER FINAL VALUE | ||||||||
Performance Measure | Supplier A | Supplier B | Supplier C | Supplier D | Weight | Supplier A | Supplier B | Supplier C | Supplier D |
Cost | 80 | 85 | 70 | 78 | 0.10 | ||||
Delivery | 85 | 80 | 85 | 82 | 0.15 | ||||
Environmental | 75 | 85 | 65 | 88 | 0.10 | ||||
Quality | 95 | 93 | 89 | 89 | 0.20 | ||||
Responsiveness | 80 | 90 | 84 | 84 | 0.25 | ||||
Technology | 92 | 90 | 87 | 98 | 0.20 | ||||
TOTAL SCORE | 1.00 |
a. Fill in the missing cell for each supplier by calculating the final value.
b. Are there any suppliers the manager should be concerned about, i.e., replace, give additional business to, or place into her supplier development program? Why or why not?
c. Assuming the company recognises suppliers at the annual awards ceremony if they meet the preferred classification standard for any of the specific performance measures, would any of the four suppliers qualify for an award? If so, who and for which performance measures?