Question: The team is working with you in a group session to create the Work Breakdown Structure. Instead of identifying deliverables, the group keeps suggesting activities

The team is working with you in a group session to create the Work Breakdown Structure. Instead of identifying deliverables, the group keeps suggesting activities they need to do to complete their part of the project. Explain to the team the difference between a deliverable and an activity in the context of the Work Breakdown Structure. Include an example of each in your explanation.

Note: a correct explanation of and activity and deliverable with an example is worth 5 points each, for a total of 10 points

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Do not take criticism personally, even if it is meant to be personal.

2. To understand that as a general rule it takes about 3 minutes before the other part(s) have made up a 90% impression of you.

3. To understand that the first impression means a lot, and it takes a lot of energy to change this first impression.