The term $\_\_\_\_\_$ is defined as what and how individuals believe themselves to be$.$

self$-$expression

self$-$preservation

self$-$determination

self$-$perception

Question $19$

In the context of decision making, what does "second right answer" refer to$?$

It refers to a decision$-$making method where you see only one of two extremes as a possible solution.

It refers to decision$-$making errors that keep people from being as creative as they otherwise could be$.$

It refers to a decision$-$making strategy, created by Bob Eberle, to release your creative mind.

It refers to a decision$-$making method in which people get rid of the stumbling block that prevents them from looking for more than one answer.

Question $20$

Research has shown that true creativity results from

more$-$than$-$average IQ$.$

indulging in groupthink.

achieving academic excellence.

divergent thinking.

Question $21$

Which of the following characteristics has been shown to be most important to creativity?

academic genius

scholastic ability

intuition

high IQ

Question $22$

According to psychologist Frank Barren, intuition mainly depends on

scholastic abilities.

reasoning and verbal comprehension.

feelings and metaphor.

traditional intelligence.

Question $23$

Jeremy, a mathematician, had been working on a tough problem. One day while having a drink with a few of his friends, he suddenly yelled "Aha!" "That's it$!"$ He had found the answer to the problem that had given him sleepless nights for months. In this scenario, Jeremy is most likely in the $\_\_\_\_\_$ stage of the creative process.

preparation

incubation

verification

inspiration

Question $24$

$\_\_\_\_\_$ is a type of spontaneous group discussion to help find multiple solutions for problems.

Brainstorming

Groupthink

System justification

Force field analysis

Question $25$

Which of the following statements is true of the first session of brainstorming?

It encourages statements such as "Get serious!" or $"$No way!"

It encourages participants to hitchhike on the ideas of others.

It allows participants to prioritize ideas.

It allows participants to criticize new ideas.

Question $26$

In the context of the types of conflict, which of the following statements is true of inner conflict?

It refers to conflict between members of groups within an organization.

It is always dysfunctional.

It is conflict within an individual.

It takes place when already formed groups have conflicts among themselves.

Question $27$

$$I$$ statements are:

Primarily about being polite.

Conversation starters.

A resolution for problem situations.

A good way to get people to fix issues.

All of these.

None of these.

Question $28$

Which of the following conflicts is most likely to occur when a member of a group breaks its rules, or norms?

content conflict

institutionalized conflict

negotiation$-$of$-$selves conflict

person$-$versus$-$group conflict

Question $29$

A manager at a bank believes that the bank's hiring budget should be increased so that experienced employees can be hired. Another manager disagrees with her and believes that hiring costs should be reduced. He suggests recruiting talented but inexperienced employees who will accept lower salaries. A conflict manager helps them work together to come up with a plan that allows them to hire both experienced and inexperienced people without increasing their budget. In the context of the styles of conflict management, the conflict manager in this scenario is a$($n$)$

collaborator.

avoider.

competitor.

accommodator.

Question $30$

In the context of the styles of conflict management, which of the following factors is more important to a compromiser than the issue itself?

allowing the conflicting groups to resolve their issues on their own

arriving at a win$$win solution for all groups involved in a conflict

maintaining good relationships between the groups in conflict

ensuring all sides come out on top

Question $31$

In which of the following ways does the arbitrary approach of the win$-$lose strategy work?

The conflict manager decides which side is right and which is wrong, then considers the issue to be resolved.

The conflict manager focuses on reaching a compromise in which nobody gets what they want, but everyone can live with the decision.

The conflict manager primarily focuses on satisfying as many of each side's needs as possible.

The conflict manager tries to make both sides feel that they have come out on top.

Question $32$

Which of these is not included in a win$-$win strategy?

Discussing underlying needs

Recognizing individual differences

Attacking the problem

Compromising as a first step

All of these are included

None of these are included