Question: The terms data, information, knowledge, and wisdom have cific meanings. With regards to to a customer satisfaction application used in the automobile industry, which of
The terms "data", "information", "knowledge", and "wisdom" have cific meanings. With regards to to a customer satisfaction application used in the automobile industry, which of the followings and example of information?
The ability to create a program that provides rewards forgealerships with high levels of customer satisfaction and corrective action plans for dealerships that have low levels of satisfaction.
view their data.
Reports that summarize ratings for a specific dealership including a calculation of the average rating across all survey questions and a calculation of summary statistics for groups of questions that correspond to important dimensions such as dealership staff, satisfaction with product, qualitity of service and so on
Records containing numerical ratings from customer surveys completed online after each visit to a dealership.
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