Question: The text presents multiple techniques that service firms can use to make their processes leaner. Which technique is demonstrated by a restaurant that offers special

The text presents multiple techniques that service firms can use to make their processes leaner. Which technique is demonstrated by a restaurant that offers special discounts mid-week to attract more demand during a traditionally slow period?
Multiple Choice
Reduce labor requirements
Reduce inventory levels
Vary income levels
Eliminate unnecessary activities
Level the facility load

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