1. The three steps in delegation include create accountability and require others to report back on________.

   		results
   		programs
   		tasks
   		processes

4 points

QUESTION 10

1. An Informal structure is the set of social networks found in ________ among the members of an organization driven by friendships and enjoyment rather than formal requirements.

   		staff
   		unofficial relationships
   		teams
   		families

4 points

QUESTION 11

1. _____________ develop special leader-follower relationships and inspire others in extraordinary ways.

   		Autocratic leaders
   		Laissez-faire leaders
   		Strategic leaders
   		Charismatic leaders

4 points

QUESTION 12

1. The potential advantages of matrix structures include ____________ and cooperation across functions.

   		personal likability
   		agreement
   		better communication
   		stability

4 points

QUESTION 13

1. _____ is the ability to get others to do something you want done or to make things happen the way you want.

   		Management
   		Corporate leadership
   		Power
   		Team effectiveness

4 points

QUESTION 14

1. ________ is the process of entrusting work to others by giving them the right to make decisions and take action.

   		Management
   		Culture
   		Leadership
   		Delegation

4 points

QUESTION 15

1. Before a work activity begins ensure that _______ are clear, proper directions are established. With the right resources are available, the goal is to solve problems before they occur.

   		programs
   		systems
   		tasks
   		objectives

4 points

QUESTION 16

1. A classic ________ is a form of organization based on logic, order, and the legitimate use of formal authority that emphasizes order, fairness, and efficiency.

   		bureaucracy
   		organization
   		workforce
   		production

4 points

QUESTION 17

1. A ________ combines the functional and divisional approaches to create permanent cross-functional project teams to gain the advantages and avoid the disadvantages of each.

   		matrix structure
   		production division
   		human resource division
   		preferred structure