The toughest part of the problem-solving process is _____.

Question 2 options:

	clarifying the problem
	identifying the problem that you want to work on
	selecting your best option
	generating multiple solutions

Question 3 (1 point)

Although a _____ allows managers to take the business concept beyond the idea stage, it doesn't accomplish the actual work.

Question 3 options:

	plan
	vision
	mission
	goal

Question 4 (1 point)

Long-range planning that establishes an overall course of action for a company is generally called _____.

Question 4 options:

	contingency
	tactical
	strategic
	crisis

Question 5 (1 point)

Under a _____ structure, employees from various functional areas form teams to combine their skills in working on a specific project.

Question 5 options:

	division
	functional
	matrix
	departmental