Question: The unique service characteristic that reflects the interconnection between the service firm and its customer is called: a . perishability. b . inseparability. c .

The unique service characteristic that reflects the interconnection between the service firm and its customer is called:
a.
perishability.
b.
inseparability.
c.
heterogeneity.
d.
homogeneity.
e.
intangibility.

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