Question: The U.S. Postal Service (USPS), once heralded for its commitment to reliably deliver the U.S. mail now suffers a perception of how service reliability. Competitors

The U.S. Postal Service (USPS), once heralded for its commitment to reliably deliver the U.S. mail now suffers a perception of how service reliability. Competitors such as FedEx, UPS, and email threaten to drive it out of business. It is pointed out that between May through July 2020, the USPS had lost US$2 billion and this loss is increasing substantially. What are the causes of the USPS's service difficulties? How can the corporation correct its service delivery problems? What types of new service innovations can they implement? Please illustrate.

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