Question: There are FIVE ( 5 ) questions in this question paper. Read Article 1 , Article 2 , and Illustration 1 . Answer ALL questions

There are FIVE (5) questions in this question paper. Read Article 1, Article 2, and Illustration 1. Answer ALL questions in the answer booklet.
1. Elaborate on the differences between 'innate' and 'acquired' needs in the purchase of Christy Ng's shoes. (6 Marks)
2. Explain what consumer dogmatism is. Propose a marketing strategy that marketers can use to appeal to highly dogmatic consumers and encourage them to purchase Christy Ng's shoes. (4 Marks)
3. Who is the target market for Christy Ng's shoes? Based on FIVE (5) effective segmentation criteria, justify why this target market meets the criteria. (20 Marks)
4. Elaborate TWO (2) changes in cultural and social environment that create the need for Christy Ng's to be wholly sustainable in every aspect of the business. (10 Marks)
5. Explain the relative importance of different types of information sources in the adoption of Christy Ng's products. Include examples of the information sources in your explanation. (20 Marks)

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