There are five essential differences between services and goods. Match the correct answers

Question $4$

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difference is with the big exception of hard technologies $($such as ATMs$)$ and information technologies $($such as answering machines and automated Internet that services

as a

The first is that a requires some degree of interaction with the customer for it to be a service.

The fil

that the specifications is an intangible process that cannot be weighed or measured, whereas a good is a tanqible output of a process that has physical dimensions. of a service

The third difference is process are perishable and time dependent, and unlike goods, they can't be stored. that service

The second is that a are defined and evaluated as a package of features that affect the five senses service