There are many ways we can influence others. When we feel an obligation to return a favour, for example, this is known as which of following principles of persuasion?

Question 1 options:

	Reciprocity
	Liking
	Consensus
	Authority

What are the three conditions that empower, move culture, and create engagement according to Katz III's article "Emotionally Intelligent Leadership That Empowers, Moves Culture, and Creates Engagement"?

Question 2 options:

	None of the above.
	Industry knowledge, strong skills, professional development.
	Financial strength, business acumen, diverse workforce.
	Caring relationships, sense of belonging, pattern finding and problem solving.

According to Burns, what is leadership?

Question 3 options:

	Influence
	Team Building
	Financial Mastery
	Engagement

Select a primary catalyst to outperform the competition.

Question 4 options:

	Internal Policies and Procedures
	Organizational structures
	Multi-level Leadership
	Employee Engagement

Leaders who explicitly say what they mean are better able to leverage the energy and commitment of their followers. With this in mind, an effective communication approach for leaders to engage with their followers could be which of the following?

Question 5 options:

	Everyone's contribution is valuable - let's ask lots of questions.
	The boss always has the correct answers, so let's not waste any time.
	Push all the decision making to the front-line staff.
	Carefully craft every world senior Leaders say so as to not rock any boats or make people uncomfortable.