Question: There are multiple steps in the grievance process. What step would have the steward or supervisor try to cool off and do a reality check

There are multiple steps in the grievance process. What step would have the steward or supervisor try to "cool off" and do a reality check to determine if the grievance is merely a gripe?

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What step would have the steward or supervisor try to "cool off" and do a reality check to determine if the grievance is merely a gripe.

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