There are significant differences between business disruptions that are caused by natural, human-made, technology or operational failures and those caused by pandemic events. These differences persist due to the potential increased scale, severity and duration of pandemic events, necessitating the need for organizations to expand beyond traditional resilience planning strategies. Using the strategic planning elements, discuss how companies can apply the complexity theory to incorporate strategic planning considerations into existing resilience management activities to provide a comprehensive response and to provide continuity for their most critical products and services. Give examples from industry

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