there are two cases form, below and answer the questions written there.

Case 1:

Brightest Papers is a leading paper manufacturing company. The enthusiasm level of employees in this organization is very high. The management has applied a process of directing where the financial and non-financial needs of the employees are identified and are satisfied accordingly. The result has been amazing for the organization. The output levels of the employees have touched a new high. Recently an award was also given to the HR department of the organization for doing its job in the best manner in the industry. Two years back when the organization had not applied this process the employees were leaving the organization and were not loyal but now the situation has changed and there has been increase in the number of applicants for various jobs in the company. The organization believes that its best resource is the human. The idea is to maximize the output of the human resources. There are many steps taken to increase the input of the employees and for this the work environment is made interesting in order to increase their regularity which has obviously increased the labor input during the recent years. The company is now among the most inspiring organizations in the industry.

1. Explain the element of directing that has been applied by the management in this case?

2 Marks

2. Explain three (3) benefits of the selected element of management are highlighted in the above case? 3 Marks

Case 2:

Seven Colors is a progressive company with a very good HR record. Recently it created a pool of prospective candidates for jobs to be given in various departments. The company is always willing to complete its HR duties properly. Various job positions exist in the company. The company makes it compulsory for the HR department to prepare job descriptions so that necessary information about the jobs could be created. For its decent HR practices the company has won several awards. It knows that the most important asset of an organization is its image and to protect it the company should always be ready to do extra efforts. Last year when a few groups filed a complaint against the company it made great efforts to fight legally and came out victorious. It has a very good set up to promote the interests of the employees. In order to give them a familiar environment the company promotes various informal organizations and proper celebration of all festivals. It is very responsive towards its workers and always attends to their problems. There is a special cell in the HR department which is very responsive to the complaints made by the employees regardless of the level at which they work. Recently a national newspaper made a very favorite mentioning of the absence of strikes in the company as the management-labor relations are very good and a lot of importance is given to the demands of the labor unions. A very peaceful environment exists in the organization.

1. In the above case there are highlighted various duties of the HR department. Identify five (5) of them. 5 Marks