These represent four levels that managers may use to diagnose problems.

Asking the question "why do we need to change?"

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May occur at the organizational, group, or individual level $($or all three$).$

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Included here are people, organizational arrangements, methods, and social factors

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Alignment with the organization's mission, vision, and strategic plan are key.

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It is important to remember that changes in one element will ripple across the entire organization.

Most difficult to effect at$-$the organizational level

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Peoble are ultimately affected, regardless of what the change is$.$

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Askina the question "what results do we want from the change?"

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Readiness for change is key.

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