Think about a conflict you have experienced either in the workplace or in a significant personal relationship.
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Question:
Describe the situation briefly and consider which response to conflict was demonstrated by either you OR the other person in the conflict. (Examples would be avoidance or collaboration.)
What communication strategies did you use to resolve the conflict?
Related Book For
Auditing Cases An Interactive Learning Approach
ISBN: 9780134421827
7th Edition
Authors: Mark S Beasley, Frank A. Buckless, Steven M. Glover, Douglas F Prawitt
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