Question: Think about a performance gap you have seen (Such as poor charting or sterile technique in a health care environment, poor customer service, or even

Think about a performance gap you have seen (Such as poor charting or sterile technique in a health care environment, poor customer service, or even a child's baseball team that consistently misses the coach's batting signs.) Describe in simple terms the results of a quick performance analysis. Is it a training solution, management solution, or a combination of the two? I

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